WhatsApp Business partners with metro service providers, introduces e-ticketing chatbot – Times of India

WhatsApp Business partners with metro service providers, introduces e-ticketing chatbot – Times of India

WhatsApp has joined hands with metro rail service providers across Indian cities to bring transit solutions to the WhatsApp Business platform. This means that users will be able to book, buy, cancel, or recharge a ticket via a WhatsApp chatbot. Moreover, other information such as train timings, journey route, fare breakdown, and more will also … Read more

DCPCR Will Launch a WhatsApp Chatbot for Public Complaints

DCPCR Will Launch a WhatsApp Chatbot for Public Complaints

The Delhi Commission for Protection of Child Rights will launch a WhatsApp chatbot to interact with people and help them register their complaints. Delhi Deputy Chief Minister Manish Sisodia will launch the chatbot on February 1. An official said, “The chatbot will help citizens and the commission to interact in a more effective manner. Some … Read more