TRAI Directs Airtel, Vi and Jio to Improve Service Quality Immediately

TRAI Directs Airtel, Vi and Jio to Improve Service Quality Immediately

Amid rising instances of service quality issues and consumer complaints, TRAI has asked telecom operators to report call drop and outage data at the state level also and take immediate steps to “demonstrate visible improvement” in quality of service and connectivity experience for consumers across the country. On the issue of pesky promotional calls and … Read more

Reliance Jio Leads Wireline Segment in December With 3 Lakh New Customers

Reliance Jio Leads Wireline Segment in December With 3 Lakh New Customers

Telecom subscriber base rose marginally to 1,170.38 million in December 2022 on account of an increase in fixed line connections, according to official data. The total subscriber base in the country was at 1,170.17 million in November last year. “The number of telephone subscribers in India increased from 1,170.18 million at the end of November … Read more

DoT Said to Have Directed TRAI to Introduce Strict Service Quality Norms

TRAI Directs Airtel, Vi and Jio to Improve Service Quality Immediately

The Department of Telecommunications has asked sector regulator TRAI to make quality of service norms stricter in order to curb call drops and improve call quality, an official source said on Tuesday. The move comes after the Department of Telecommunications (DoT) collected feedback from the public through an IVRS call around call drop, quality of calls … Read more

Vi rolls out special Valentine’s Day for its prepaid users – Times of India

Vi rolls out special Valentine’s Day for its prepaid users – Times of India

Recently, Reliance Jio introduced a special Valentine’s Day offer and now its rival telco Vodafone Idea has also rolled out a special. Vodafone Idea has announced a special Valentine’s Day prepaid plan for its customers.Vi special Valentine’s Day offerVodafone Idea has rolled out two special offers for its subscribers on the occasion of Valentine’s Day. … Read more

Vodafone-Idea partners Motorola for 5G connectivity – Times of India

Vodafone-Idea partners Motorola for 5G connectivity – Times of India

Vodafone Idea (Vi) has partnered with Motorola to ensure seamless 5G connectivity across its fifth-generation smartphone portfolio, according to a statement. The announcement comes within days of Vodafone Idea getting a shot in the arm, with the government clearing conversion of the troubled telco’s accumulated interest dues worth Rs 16,000 crore into equity.“To further accelerate … Read more

TRAI to Meet Jio, Airtel, Other Telcos to Discuss Improvement Plan for Services

TRAI to Meet Jio, Airtel, Other Telcos to Discuss Improvement Plan for Services

Telecom regulator TRAI has called a meeting with telcos on February 17 to discuss measures and action plan for improving service quality, review of norms, benchmarks for 5G services, and unsolicited commercial communications. The meeting assumes significance as improvement in telecom service quality is bound to cheer mobile customers, irked by call drops and patchy … Read more

Vi rolls out entry-level recharge plan of Rs 99: Here’s what it offers – Times of India

Vi rolls out entry-level recharge plan of Rs 99: Here’s what it offers – Times of India

Vodafone Idea (Vi) has rolled out a new entry-level recharge plan for its prepaid users. The telecom operator has introduced a recharge plan of Rs 99 which is available across the country.Vi Rs 99 prepaid planUnder the Rs 99 prepaid plan, Vodafone Idea is offering 200MB of data and talk time of Rs 99. The … Read more

Reliance Jio, Airtel Mobile Users Cumulatively Up by 25 Lakh in November: TRAI

Reliance Jio, Airtel Mobile Users Cumulatively Up by 25 Lakh in November: TRAI

Reliance Jio and Bharti Airtel cumulatively gained nearly 25 lakh mobile subscribers in November even as troubled Vodafone Idea lost nearly 18.3 lakh customers, according to data by sector regulator TRAI. India’s largest telco Reliance Jio cemented its lead in the market adding 14.26 lakh net subscribers in November, whereas Airtel added 10.56 lakh users. … Read more

Vodafone-Idea expands rural retail footprint in Bihar and Jharkhand – Times of India

Vodafone-Idea expands rural retail footprint in Bihar and Jharkhand – Times of India

With a view to ramping up its retail footprint at the sub district level, Vodafone-Idea (Vi) is launching 75 new format ‘Vi Shops’ across multiple towns in Bihar and Jharkhand. Smaller towns like Arrah, Barauni, Bettiah, Buxar, Chausa, Deoriya, Hajipur, Katihar, Masauri, Motihari, Sitamarhi, amongst others in Bihar now get access to quick, efficient, face-to-face … Read more

5G in India to Attract Large Investments, Tariff Hikes in 2023: Report

5G in India to Attract Large Investments, Tariff Hikes in 2023: Report

From connecting people with 5G services to lowering the cost of operations, the country’s revitalised telecom sector is witnessing the bloom of reforms, and is set to attract more than Rs 1.5 lakh crore investments to build up networks in the new year. Once the poster boy of India’s growth story, then a debt-laden segment … Read more