Scotwest Credit Union partners TCS to improve customer retention – Times of India
Tata Consultancy Services (TCS) announced that Scotwest Credit Union, one of the largest credit unions in the UK, has enhanced its customer experience with TCS Customer Intelligence & Insights (CI&I), an AI-driven analytics software. Scotwest Credit Union was looking for a solution to predict customers’ propensity to default and take immediate preventive action. It selected … Read more