Airtel: Airtel, Nvidia partner to deploy AI-powered speech analytics solutions for customer services – Times of India

Airtel: Airtel, Nvidia partner to deploy AI-powered speech analytics solutions for customer services – Times of India

Telecom giant Bharti Airtel announced that it has partnered with Nvidia to create and deploy an AI-based solution aimed at improving overall customer experience for all in-bound calls to its contact centre.Technology Airtel’s behind AI solutionIn order to develop the technology that enables automated speech recognition, Airtel leveraged the NVIDIANeMo conversational AI toolkit and Nvidia … Read more

Airtel: Airtel 5G Plus service now live in 16 cities of West Bengal – Times of India

Airtel: Airtel 5G Plus service now live in 16 cities of West Bengal – Times of India

Airtel has expanded its 5G services in West Bengal. The telco has rolled out Airtel 5G Plus service in 16 cities of West Bengal. The Airtel subscribers can now access Airtel 5G Plus service in in Berhampore, Old Malda, Raiganj, Durgapur, Balurghat, Alipurduar, Dinhata, Asansol, Barrdhaman, Koch Bihar, Medinipur, Jalpaiguri, Darjeeling, Islampur & Kharagpur. The … Read more

Sixty-Nine Percent of Respondents Face Call Drops Daily, Survey Reveals

Sixty-Nine Percent of Respondents Face Call Drops Daily, Survey Reveals

A majority of respondents in a survey claimed that they face call drop or call connection issues on any given day, online survey firm LocalCircles said on Thursday. According to the survey report, 28 percent respondents said that they get uninterrupted access to 4G or 5G network while 32 percent shared that they do not … Read more

Reliance Jio Leads Wireline Segment in December With 3 Lakh New Customers

Reliance Jio Leads Wireline Segment in December With 3 Lakh New Customers

Telecom subscriber base rose marginally to 1,170.38 million in December 2022 on account of an increase in fixed line connections, according to official data. The total subscriber base in the country was at 1,170.17 million in November last year. “The number of telephone subscribers in India increased from 1,170.18 million at the end of November … Read more

DoT Said to Have Directed TRAI to Introduce Strict Service Quality Norms

Sixty-Nine Percent of Respondents Face Call Drops Daily, Survey Reveals

The Department of Telecommunications has asked sector regulator TRAI to make quality of service norms stricter in order to curb call drops and improve call quality, an official source said on Tuesday. The move comes after the Department of Telecommunications (DoT) collected feedback from the public through an IVRS call around call drop, quality of calls … Read more

Airtel Brings 5G to Kozhikode, Thiruvananthapuram, Thrissur: All Details

Airtel Brings 5G to Kozhikode, Thiruvananthapuram, Thrissur: All Details

Leading telecom firm Bharti Airtel on Friday launched its 5G services in Kozhikode, Thiruvananthapuram and Thrissur. The company mentioned in a statement that its 5G services are already live in Kochi. Airtel 5G Plus services will be available to customers in a phased manner as the company continues to construct its network and complete the … Read more

TRAI to Meet Jio, Airtel, Other Telcos to Discuss Improvement Plan for Services

TRAI to Meet Jio, Airtel, Other Telcos to Discuss Improvement Plan for Services

Telecom regulator TRAI has called a meeting with telcos on February 17 to discuss measures and action plan for improving service quality, review of norms, benchmarks for 5G services, and unsolicited commercial communications. The meeting assumes significance as improvement in telecom service quality is bound to cheer mobile customers, irked by call drops and patchy … Read more

Airtel 5G Plus service now available in Warangal and Karimnagar – Times of India

Airtel 5G Plus service now available in Warangal and Karimnagar – Times of India

Expanding its 5G footprint,Airtel has now rolled out 5G service in two more cities of Telangana. The Airtel users in Warangal and Karimnagar can now access Airtel 5G Plus service on their 5G-enabled smartphones. As two more places in Telangana get Airtel 5G, the state’s tally has gone up to three. Its capital city, Hyderabad, … Read more

Reliance Jio, Airtel Mobile Users Cumulatively Up by 25 Lakh in November: TRAI

Reliance Jio, Airtel Mobile Users Cumulatively Up by 25 Lakh in November: TRAI

Reliance Jio and Bharti Airtel cumulatively gained nearly 25 lakh mobile subscribers in November even as troubled Vodafone Idea lost nearly 18.3 lakh customers, according to data by sector regulator TRAI. India’s largest telco Reliance Jio cemented its lead in the market adding 14.26 lakh net subscribers in November, whereas Airtel added 10.56 lakh users. … Read more

Airtel rolls out 5G service in seven cities of Jammu and Kashmir: Key locations and more – Times of India

Airtel rolls out 5G service in seven cities of Jammu and Kashmir: Key locations and more – Times of India

Airtel rolled out its 5G service in Jammu and Srinagar last month. The company has now expanded its 5G footprint in seven cities of Jammu and Kashmir. The telecom operator has rolled out the Airtel 5G Plus service in Samba, Kathua, Udhampur, Akhnoor, Kupwara, Lakhanpur & Khour.Customers with 5G-enabled smartphones can access Airtel 5G service … Read more