Airtel: Airtel, Nvidia partner to deploy AI-powered speech analytics solutions for customer services – Times of India
Telecom giant Bharti Airtel announced that it has partnered with Nvidia to create and deploy an AI-based solution aimed at improving overall customer experience for all in-bound calls to its contact centre.Technology Airtel’s behind AI solutionIn order to develop the technology that enables automated speech recognition, Airtel leveraged the NVIDIANeMo conversational AI toolkit and Nvidia … Read more