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Google Voice now flags suspected spam calls


Google Voice has made it easier to filter out spammers trying to call your number. The tech giant has announced that the service will now flag suspected spam calls and will clearly label them as such, complete with a big red exclamation mark. Spam calls and texts have been a huge issue for years, and they aren’t going away anytime soon — according to the FCCconsumers in the US receive approximately 4 billion robocalls per month and that Americans had lost nearly $30 billion to scam calls in 2021. Google says the feature was designed to help protect you “from unwanted calls and potentially harmful scams.”

The new label that says “suspected spam caller” will show up not just on the incoming call screen, but also in call history for future reference. If you confirm that the call is spam, any future call from that number will go straight to voicemail, and all its call history entries will be sent to the spam folder. But if you confirm that the number is legitimate and isn’t a spam caller, the warning will never be displayed for it again. Here’s what the label would look like on the call screen:

Google

Google uses the same artificial intelligence that’s in charge of identifying spam calls across its ecosystem to pinpoint spam callers for this feature. Apparently, that AI has been filtering out billions of spam calls a month for the tech giant. To note, the new label will only appear if your spam filter setting under Security is turned off. If it’s on, all calls Google suspects to be spam are sent to voicemail from the start.

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